Compliance and Technology
Innovative Technology
Landmark Strategy Group prioritizes investing in efficient and effective technology and training to ensure compliance with evolving local, state, and federal rules and regulations that govern the receivables industry. Hand-in-hand with a strong compliance posture is a strong data security posture. Landmark maintains both, as demonstrated by our SOC II Type I certification and designation as an RMAI Certified Receivables Business, both of which require annual outside review of key infrastructures and operations by approved third party professionals. Our organization utilizes secure data transfer and storage policies and limits data access with protocols and security procedures appropriate for each level of user.
Commitment to Compliance
Compliance is the bedrock of our organization. Landmark Strategy Group understands the importance of protecting the reputation of your business. Our team, led by Managing Partners, Mark Lesinski and Ryan Kazmark, acts professionally when working on behalf of your company. Landmark is ethical and transparent to ensure that we protect brands and build lasting relationships built on trust and success. Compliance is at the forefront of every technology, process, and training decision that we make. Our long-term success is derived from the years of positive relationships that we have carefully nurtured with our clients.
Highly-Trained Team
Each member of the Landmark Strategy Group, LLC team is expected to maintain continual adherence to the highest levels of compliance, professionalism, and customer service. Upon hiring, each team member participates in compliance and process training. This knowledge is continually updated through regular training on evolving regulations, consumer preferences, current technology, and advancements in processes and procedures. We are committed to delivering the best customer experience to our clients and ensuring that our every action and interaction is in compliance with the Fair Debt Collection Practices Act (FDCPA) and all other rules and regulations that govern the Accounts Receivable Management (ARM) industry.